💸 Having trouble with your promo code?
We get it — there’s nothing like the thrill of a good deal 😌 But if your discount isn’t applying, here are a few things to check before we make it right:
⏰ Has the code expired?
Some codes are only valid for a limited time. Double-check the expiry date — this one might’ve already hung up its heels.
💰 Did you hit the minimum spend?
Most promo codes come with a minimum spend (sometimes even specific to certain categories). Be sure your cart hits the mark!
🚫 Are there product exclusions?
Promo codes usually don’t play nice with sale items or selected collections (unless we say otherwise). Check those Ts & Cs!
👤 Are you logged in?
Some discounts are VIP-only 💁♀️ — make sure you're logged into your account to unlock it.
🧾 Promo code entered in the right spot?
Apply it in the “Promo Code” field at checkout — not the gift card box (we’ve all done it, don’t worry!).
🔄 Already used this code?
Many codes are single-use or limited to one use per customer. If you've used it before, it might not be available again.
📧 Got it from a newsletter or event?
Codes from emails or collabs may come with special conditions — have a peek at those email fine prints again!
➕ Trying to stack codes?
Our system only allows one promo code per order. Choose your fave 💅