We want to make your return process as smooth as possible! If you need to return an item, follow these simple steps:
📌 How to Register Your Return
1️⃣ Start your return request here and select “Return an item.”
2️⃣ Remember to include your Order Number and the article(s) you would like to return
3️⃣ You’ll receive a confirmation email once your request is submitted.
🔹 Note: Only one return request can be active at a time. If you need to submit another request, please contact our support team for assistance.
📦 Return Methods
Since we don’t have a physical store, you can return your item through the following options:
🔸 SingPost POPStation – Convenient drop-off at a location near you (SGD $5 return fee applies).
🔸 Pick Locker Drop-Off – Securely drop off your parcel at a PICK locker location near you.
Use the original packaging if available, or any suitable packaging. Make sure your parcel is securely sealed before sending it back.
📢 Important:
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No cash refunds – All returns will be processed as Store Credit within 7-10 business days after we receive your item.
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Delivery fees are non-refundable.
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We do not reimburse lost returns if they are made using non-traceable shipping methods.